FAQ

How do I manage my subscriptions?

You can access your account using the same email address used for your Laydwell purchase here. Once you provide your email address tied to an order, you'll receive an email and/or text message with a four-digit code. Enter the code within four minutes and you'll be logged in!

Where do you ship and what's the cost?

We currently only ship in the USA and Canada. Shipping is free on orders over $50 or subscriptions for the USA. Standard rates apply for Canada.

How long will it take to receive my order?

Domestic orders with in-stock products are estimated to arrive within 3 to 5 business days after leaving our warehouse. A shipping notification with tracking link is emailed to you as soon as your order ships.

Will extreme temperatures during shipment impact the products?

While high heat exposure can shorten the 2-year shelf life of our products, there is no issue with near-term consumption of an unopened product. To maintain the full shelf life overall, we recommend storing at room temp or cooler as a best practice, but there's no need to ship with ice packs.

Where are Ladywell products made?

Our products are proudly made in the USA except our magnesium which is made in China.

Can you take Ladywell when pregnant?

Our Prenatal Multivitamin is pregnancy safe and beneficial during pregnancy. We don't recommend any of other products for pregnant women. Always consult your doctor before starting new supplements when pregnant. 

Are Ladywell products safe for all women?

Ladywell formulas are designed for adult women and are safe for most. If you are pregnant, breastfeeding, on medication, or have a medical condition, consult your healthcare provider before use.

How long before I feel results?

Some women notice changes within the first cycle, while for others it may take 2–3 months of consistent use for optimal benefits. Adaptogens and botanicals need about three months to fully work because they gradually rebalance stress and hormone signaling through slow, cumulative changes in the body’s feedback systems.

What’s the difference between the capsules and powder version of the products?

Life is busy so we wanted to provide two ways to take the same formula for flexibility. There isn't much of a difference between the two except the amount of the ingredients per serving. The powder is slightly more potent as it has more room to carry more of the active ingredients. 

What are your products made from?

Our products are made from carefully selected, high-quality natural ingredients, including clinically researched vitamins, minerals, adaptogenic herbs, functional mushrooms, amino acids, and antioxidants. Each formula is thoughtfully crafted to support women’s unique hormonal health needs at every life stage.

How do you formulate your products?

Our products are thoughtfully formulated by integrative doctors and experts in women’s hormonal health. We combine the latest clinical insights with traditional eastern practices. Our products are carefully dosed and formulated to meet the unique needs of women across different life stages.

Are your supplements vegetarian?

Most Ladywell products are vegan. A few blends contain collagen or other animal-derived ingredients, clearly marked on labels.

Are your products tested?

Yes, Ladywell products undergo rigorous production testing and/or third-party testing to ensure purity, potency, and safety. We hold ourselves to high quality standards so you can feel confident every time you choose Ladywell. We use both NSF and Eurofins for third-party testing when applicable can you please send this ASAP.

Can I take multiple Ladywell products together?

Yes—our formulas are designed to work synergistically. Products meant to be combined are highlighted in our bundle offerings. If you’re taking other supplements or medications, check with your healthcare provider to avoid ingredient overlap.

Can I take Ladywell products while on birth control? 

Yes. Our products are great to use while on or off birth control. Ladywell’s Daily Hormone Balance is great to help you transition off birth control as well as it will help with those hormonal changes.

Do your products contain hormones?

No, Ladywell products do not contain hormones. Instead, they use natural, doctor-formulated ingredients like adaptogens, vitamins, and antioxidants to support your body’s own hormone balance safely and gently.

How long in advance should I start the fertility supplements prior to trying to get pregnant?

For optimal results, start fertility supplements at least three months before trying to conceive—this matches the 90-day window it takes for eggs to develop and benefit from nutrient support. We recommend starting at least six months in advance for optimal benefits.

If you don’t immediately plan to get pregnant, is it still beneficial to use the fertility supplements?

Yes. Our fertility supplements don’t just support conception—they also help protect and nourish your eggs, promote healthy ovulation, and reduce oxidative stress in reproductive cells. Taking them now can support long-term reproductive health, even if pregnancy isn’t in your immediate plans.

How long do the products last once opened and how should they be stored?

Ladywell supplements stay fresh and effective for around 6-12 months after opening when stored properly. Keep all products in a cool, dry place, away from heat, humidity, and direct sunlight, and always make sure the lid is tightly sealed to protect the herbs and nutrients from air and moisture. Store them outside of bathrooms or kitchens where humidity can rise, and your formulas will remain potent through their intended shelf life.

What does it mean if the capsules turn brown over time?

Capsules can turn brown over time because the natural herbs and nutrients inside them slowly oxidize when exposed to small amounts of air or moisture each time the bottle is opened. This is completely normal and especially common in clean, plant-based formulas without artificial color stabilizers—ingredients like chasteberry, ashwagandha, and other botanicals naturally darken the same way a sliced apple does when exposed to oxygen. The color change doesn’t affect the product’s safety or potency as long as it’s stored in a cool, dry place and still within its expiration date. The only time to be concerned is if you notice an unusual smell, clumping, or signs of moisture. 

Disclaimer:

We reserve the right to keep our formulas, testing and proprietary blends information private. Our formulas are unique and proprietary and we share the details at our discretion. We are always improving our formulas based on new insights. Please reach out with any questions about our formulas.  

If you have any additional questions, please reach out to: hello@getladywell.com