Privacy Policy

The California Consumer Privacy Act (“CCPA”) requires us to make specific disclosures about how we collect, use and share the personal information of California residents who are subject to CCPA. CCPA also grants such California residents certain rights related to their “personal information.” This section outlines contains these disclosures and instructions for California residents who wish to exercise their rights under CCPA.

CCPA defines “personal information” as including particular categories of information. We are required under CCPA to tell you which categories of “personal information” we collect and which categories of personal information we disclose for “business purposes” or for a “sale” purposes as these terms are defined under CCPA.

• In the past 12 months, we have collected the following categories of personal information from California residents (“California Personal Information”): identifiers; payment information; signature; physical characteristics or description; characteristics of protected classifications under California or federal law; commercial information; internet or other electronic network activity information; audio, electronic and visual information; professional or employment-related information; education information, geolocation information; and inferences drawn from the categories in this paragraph.
• In the past 12 months, we may have “sold” (as this term is defined in CCPA) the following categories of California Personal Information to third parties: identifiers (e.g., online identifiers and internet protocol addresses); internet or other electronic network activity information; commercial information and geolocation information. We note that the “sale” of such categories of personal information occurs primarily through exchanging this information with media and advertising companies through our use of cookies and our online advertising practices.

We may disclose any of the above categories of California Personal Information for “business purposes” as this term is defined in CCPA.

We collect California Personal Information as described in the “HOW DO WE COLLECT YOUR PERSONAL DATA?”section of this Policy

We use the California Personal Information we collect for “business purposes” and “commercial purposes” as these terms are defined in CCPA. These purposes are as described in the “HOW DO WE USE YOUR PERSONAL DATA?”section of this Policy.

We share California Personal Information we collect with third parties as described in the HOW DO WE SHARE YOUR PERSONAL DATA?”section of this Policy.

California resident rights under CCPA. Subject to certain exclusions included in CCPA, and as relevant to our operations, California residents have the rights listed below. We may take steps to verify your identity, as permitted or required under CCPA, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.

• Notice.This means that you can request that we disclose the categories of “personal information” we have collected about you; the categories of sources from which such “personal information” is collected; the categories of “personal information” we have “sold” or disclosed for a business purpose; the categories of third parties to whom the “personal information” was “sold” or disclosed for a business purpose; and the specific pieces of “personal information” we have collected about you in the last 12 months.
• Deletion.This means that you can request that we delete “personal information” about you which we have collected from you.
• Opt-Out. This means you can request that we not “sell” “personal information” to third parties. If you would like to opt-out of allowing us to “sell” your “personal information,” please follow the instructions below.
• Equal prices and services. This means that we are prohibited from discriminating against you if you exercise your rights under CCPA.

Agents that you have authorized to act on your behalf may also submit CCPA requests as instructed below. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.

California residents who wish to exercise their rights under this section can call us at 1-855-400-8584, email us at info@ladywell.co. Please indicate you are a California resident making a “CCPA” request.

Cal. Civ. Code 1798.83 (the “Shine the Light” law) grants our California resident customers the right to ask us one time each year if we have shared “personal information” with third parties for their direct marketing purposes. To make a request, please send us an email at info@ladywell.co or write to us at the address listed below. Indicate in your email or letter that you are a California resident making a "California Shine the Light" inquiry.

If you are a Nevada resident, under Privacy and Security of Personal Information Chapter of the Nevada Revised Statutes Section 603A (“603A”), you have the right to submit a verified request to us, directing us not to make any sale of certain “personal information” as defined under this law that we have collected or will collect about you. As of the date of this Policy, we do not knowingly engage in the “sale” of “personal information” of Nevada residents. This statement is based on our understanding of how the term “sale” is defined under 603A as of the date of this Policy. However, Nevada residents who wish to exercise their rights under this section can submit a request through our online webform. Please indicate you are a Nevada resident making a “Nevada Opt-Out” request.